Term Conditions Page


Durbar Mart  Pvt. Ltd. (“Durbar Mart  / We”) is committed to protecting the data and privacy of individuals (“you”) visiting and using Durbar Mart’s website and platform. Durbar Mart does not require visitors to give us personal information while browsing our platform, and, we shall not collect your personal information beyond the automatically collected data specified below unless you specifically and knowingly choose to provide such information to us. However, Durbar Mart shall require you to provide certain personal information in order to use the services of Durbar Mart’s platform. Durbar Mart shall treat the privacy of such information with utmost importance.

Information Collected and Stored Automatically

While you browse through Durbar Mart’s platform, Durbar Mart shall not collect personal information such as name, email, mailing address or similar identifying information of the visitors without your specific knowledge. However, for continual improvement of our platform and platform management purposes, the following information shall be collected automatically:

a. The date and time (with time zone) of your visit to the platform.

b. Internet Protocol (IP) address. A computer’s IP address establishes its location on the Internet and allows communications with other computers to send it content and other information.

c. Type of Internet traffic associated with a specific IP address;

d. Type of Internet traffic associated with a specific time or event;

e. Type of technology used to access the website (such as the type of internet browser and type of operating system);

f. Types of events;

g. The location associated with an event (such as apparent nation of origin);

h. Hostnames;

i. Malicious software identification; and

j. Caller Identification logs, which provide a caller's apparent phone number.

Durbar Mart shall use the above information to measure the traffic of visitors in different sectors of our platform, assess system performance, track search behavior, and make our platform more useful to the visitors.

Personally Identifiable Information

Durbar Mart shall not collect personal information without your consent. Submitting your personal information is voluntary and by doing so, Durbar Martl acquires the right to use the

information for the specific stated purpose. Incomplete information may result in Durbar Mart’s inability to provide you with the service you desire.

Suppose you should choose to provide us with the personal information on the platform. In that case, Durbar Mart shall use that information to provide the service you request with the best recommendation available.

Disclosure of the information

If you should choose to provide your personal information, you are consenting to Durbar Mart’s use of that information and permitting Durbar Mart to share such information with Durbar Mart’s employees, contractors, vendors, and in limited circumstances with third parties with the sole purpose of conducting Durbar Mart’s official business or fulfilling the service that you requested. Durbar Mart ensures that confidentiality restrictions always bind such third parties to protect your personal information. Other than these purposes or circumstances, Durbar Mart shall not sell, share, or rent your personal information to others for commercial benefits.

However, Durbar Mart won’t be able to ensure non-disclosure of your personal information to government authorities when asked for as per the prevailing laws of Nepal.

Please note that it is your responsibility to maintain the secrecy of your user ID and login password that you hold and not disclose it to anyone you do not trust to use it properly.

Retention of information and their destruction

Durbar Mart shall retain your personal information as long as the purposes for which the information was collected continue. Durbar Mart shall then destroy the data unless retention is required to satisfy legal, regulatory, or accounting requirements or to protect Durbar Mart’s interests. The maximum retention period shall be 99 years.

However, should you voluntarily choose to require us to delete your information from our database by following the procedure available at My Account > Delete My Account, we shall remove your personal information from our database immediately. Nevertheless, We reserve the right to retain your personal information to settle any financial arrangements or disputes between us or to comply with our legal obligations.

Monitoring of Data/ Communications

Durbar Mart reserves the right to monitor all internet communications including web and email traffic into and out of its domains for the purpose of maintaining the security of its systems, recording transactions, or preventing and detect crime or unauthorized activities. By using this site, you agree to security monitoring and auditing.


Durbar Mart’s platform or website may use web measurement and customization technologies, commonly known as “cookies” to collect information about your visits to the platform or website and improve our service to you. These cookies do not collect personal information. Some cookies may stay on your computer for longer periods of time unless you delete them.

You may also disable cookies in your browser, but doing so may lead to the disability of certain functionalities in the platform or website.

Security (Protection of Data/ Information)

By using our platform, you agree to security monitoring and auditing. Durbar Mart shall employ programs to monitor network traffic to identify unauthorized attempts to change information or cause damage. Such unauthorized attempts are subject to prosecution under the Electronic Transaction Act, 2008.

Durbar Mart monitors the frequency of requests for durbarmart.com content to ensure that automated searches do not impact the ability of others to access durbarmart.com content. Durbar Mart reserves the right to block IP addresses that submit excessive requests.

Durbar Mart is committed to maintaining the security of our platform and protecting sensitive information from unauthorized disclosure.

However, there may be certain links to other websites owned and operated by third parties. Your activity on those sites shall be governed by their security and privacy policy. Durbar Mart shall not be able to control, moderate endorse, or be responsible for such privacy and security practices of third parties or affiliates. We recommend that you review their privacy policies before using them.

Contacting You

In providing your personal information, you agree to receive updates about Durbar Mart’s services, updates or reasons as such. If you prefer not to be contacted, please refer to Durbar Mart via durbarmart1@gmail.com.

Contact Us

If you have any questions or concerns about this policy, please email to durbarmart1@gmail.com.


Durbar Mart reserves the right to amend this policy at any time and shall place such amendments on its platform. This policy does not intend to, nor does it create any contractual rights whatsoever or any other legal rights, nor does it create any obligations on Durbar Mart in respect of any other party or on behalf of any party.